Questions

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

WHAT TYPE OF GLASS DO YOU REPLACE?
We Replace: Windshields, Back Glasses, Vent Glasses, Quarter Glasses, Door Glasses (And Door Regulators And Motors).

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WHAT TYPE OF AUTO GLASS DO YOU USE FOR REPLACEMENTS?
Perfection Auto Glass Uses The Following Glass Manufacturers: Carlite, Ppg, Ap Technologies, Pilkington, Lof, Sekurit, Mopar, Guardian And A Few Aftermarket Brands.

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HOW LONG DOES IT TAKE TO REPLACE MY GLASS?
Most Auto Glass Replacements Will Take 1 To 2 Hours. Depending On The Glass Part And Vehicle. You Will Be Informed Of The Approximate Length Of Time Needed To Complete Your Installation.

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HOW LONG BEFORE I CAN SAFELY DRIVE AFTER THE WINDSHIELD REPLACEMENT?
We Use The Same Fast Curing Urethane On All Makes and Models. We Use The Same Fast Curing Urethane On Both In Shop and Mobile Jobs. Your Vehicle Will Be Able to Be Driven On The Freeway 1 Hour after Your Windshield Replacement Is Complete. You Will Be Able To Hand Wash the Vehicle The Next Day. Please Wait 48 Hours Before You Take Your Car Through A Drive Thru Car Wash.

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CAN MY GLASS BE REPLACED WITH MOBILE SERVICE?
We Offer Mobile Service To The Tri-Valley For Most Vehicles Needing Windshield Replacements. Certain Models Of Mercedes, BMW, And Lexus May Require In Shop Service. We Prefer To Do Your Tempered Glass Replacements (Back Glass, Quarter And Vent) In The Shop So We Can Provide You With A Better Clean Up Job.

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DOES MY AUTO INSURANCE COVER BROKEN GLASS?
Auto Glass Is Covered On The Comprehensive Side Of Your Auto Insurance Policy In Most Cases. A Lot Of Policies Have A Lower Deductible On The Comprehensive Side Than On The Collision Side. You Are Responsible For Your Deductible And Your Insurance Will Cover The Remaining Balance. We Work With All Insurance Companies And We Will Assist You With Your Claim.

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WHAT TYPE OF WARRANTY DO YOU OFFER?
You Will Have A One Year Warranty On Glass Manufacturer Defects And Our Workmanship. Please Retain The Copy Of Your Invoice And Feel Free To Call Us With Any Questions.

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CAN MY WINDSHIELD BE REPAIRED INSTEAD OF REPLACED?
If Your Chip Is Smaller Than a Quarter and Not In Your Line Of Sight, YES. Most Insurance Companies Will Waive Your Comprehensive Deductible, Making The Repair No Cost To You. Windshield Repairs Take Approx 20 minutes and Are Done With In-Shop Service. Your Vehicle Will Be Ready To Drive Immediately After the Repair is Completed.

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